Marketing & Technology
AI + CX Best Practices to Optimize Human Interactions Webinar
AI + CX Best Practices for Optimizing Human Interactions is part of the CX Network Webinar Series June 03 - 04, 2025 Register here for this insightful online customer experience webinar series hosted by online magazine CX Network https://www.cxnetwork.com/events-aidata-in-cx/speakers/jeofrey-bean My session will cover using selected customer experience best practices to optimize human interactions with artificial…
Next Generation Customer Experience Workshop Phoenix, AZ Apr 10, 2025
Next Generation Customer Experience Workshop Phoenix, AZ Apr 10, 2025 ๐ ๐๐โ๐ซ๐ ๐๐ฎ๐ฅ๐ฅ๐ข๐ง๐ ๐๐๐๐ค ๐ญ๐ก๐ ๐๐ฎ๐ซ๐ญ๐๐ข๐ง โ Host Darren Prine of Could Tech Gurus Explains ๐๐ก๐ฒ ๐๐จ๐ฎ ๐๐๐งโ๐ญ ๐๐ข๐ฌ๐ฌ ๐๐ก๐ข๐ฌ ๐๐จ๐ซ๐ค๐ฌ๐ก๐จ๐ฉ! ๐ In this video, Darren Prine breaks down why this customer experience workshop is a must-attend event for CX leaders. Not all CX strategies…
Next Generation Customer Experience Named to 35 Must-Read CX Books
The Next Generation Customer Experience book by Jeofrey Bean with Vineetha Raveendran has been Named to CXM Magazine's 35 Must-Read Books on Customer Experience. From CXM Today "The latest releases and all you can learn from them โย covering AI-driven personalization, service design, employee experience, and loyalty strategies. Customer experience (CX) has never been more…
Next Generation Customer Experience Workshop April 10 2025 Phoenix, AZ
Next Generation Customer Experience Workshop Mar 6 2025 Phoenix, AZ CX is evolving faster than everโare you keeping up? Todayโs customers expect instant, seamless, and personalized experiences. If your contact center isnโt adapting, you're already behind. Join me for an exclusive Next Generation Customer Experience Workshop, designed for contact center and customer experience executives who want to stay ahead. Based…
Customer Experience Leaders – Watch Decware for high customer advocacy
Decware is one to watch for customer experience and high customer advocacy.Decware, named after its founder Steve Deckert, is a small company that serves a competitive consumer specialty audio market with hardware solely developed and supported at its facility in Illinois.Decware has an estimated active customer advocacy rate of 40% to 50%.ย The company had not…
Where can I buy the Next Generation Customer Experience book?
Where can I buy the Next Generation Customer Experience book? You can buy the Next Generation CX book by Jeofrey Bean and Vineetha Raveendran from any of the places on this growing international list by country. This list updated as of August 28, 2024. United States Amazon paperback United States Amazon Kindle United States Apple…
Customer Experience Intelligence Jeofrey Bean is guest speaker on CX
Customer Experience Intelligence! Jeofrey Bean is guest speaker on CX Punk Chat video with host Federico Cesconi CEO SandSiv Customer Intelligence March 25, 2021 https://youtu.be/5r1HEqGhNNE โItโs a pleasure to have Jeofrey Bean on this episode sharing his thoughts on ! Insightful and brilliant, Jeof encapsulates exactly what it means to be a CX Champion in…
The Customer Experience Course at UC San Diego Extension Celebrates
Last quarter we completed 5 years of the Customer Experience (CX) at UC San Diego Extension. A special thank you to UC San Diego Extension, our guest speaker last quarter - CX book author and futurist Blake Morgan and all who have participated in Customer Experience (CX) at the University of California San Diego! Onward…
ProductCamp San Diego October 20 2018 Join me for the
ProductCamp San Diego October 20 2018 Join me for the "Unconference" for Product Managers, Product Developers, Product Marketing and More! What can you expect from an Unconference? Attend ProductCamp San Diego this Saturday October 20, 2018 at the UC San Diego Extension University City Center Campus. Join me this Saturday - Itโs FREE and find…
