Jeofrey Bean
Customer Experience Consulting – Training – Workshops – Speaker
Be better, different and more profitable with customer experience.
Next Generation Customer Experience
How Companies Like ServiceNow, Netflix, and Intuit are Creating Next-Generation Customer Experiences Now
Customer Experience Rules!
52 Ways to create a great customer experience
The Customer Experience Revolution
How Companies Like Apple, Amazon, and Starbucks Have Changed Business Forever
Customer Experience Consulting – Training – Workshops – Speaker
Jeofrey guides companies in improving marketing and customer experience decisions, increasing customer advocacy and profitability. An accomplished customer experience and marketing expert, advisor and workshop leader, he is also an acclaimed author of three books of Customer Experience leadership and former Adjunct Professor at the University of California San Diego Extended Studies – domestic and international programs.
For samples of Jeof’s speaking, radio and podcast interviews check out Jeof’s videos on YouTube.
Next Generation Customer Experience (2024), Customer Experience Rules! and The Customer Experience Revolution are available as paperbacks or eBooks from these online bookstores and many other book sellers around the world.