Events
AI + CX Best Practices to Optimize Human Interactions Webinar
AI + CX Best Practices for Optimizing Human Interactions is part of the CX Network Webinar Series June 03 - 04, 2025 Register here for this insightful online customer experience webinar series hosted by online magazine CX Network https://www.cxnetwork.com/events-aidata-in-cx/speakers/jeofrey-bean My session will cover using selected customer experience best practices to optimize human interactions with artificial…
Customer experience leaders got together for innovation, collaboration, real transformation
Customer experience leaders got together for innovation, collaboration and real transformation at the Next Generation Customer Experience Workshop in Phoenix, Arizona April 10, 2025. The workshop featured powerful insights from Jeofrey Bean, a room full of sharp CX minds, and conversations that truly mattered. ๐ฅ In this video clip (1 min 9 secs), Joel Sylvester…
Next Generation Customer Experience Workshop Phoenix, AZ Apr 10, 2025
Next Generation Customer Experience Workshop Phoenix, AZ Apr 10, 2025 ๐ ๐๐โ๐ซ๐ ๐๐ฎ๐ฅ๐ฅ๐ข๐ง๐ ๐๐๐๐ค ๐ญ๐ก๐ ๐๐ฎ๐ซ๐ญ๐๐ข๐ง โ Host Darren Prine of Could Tech Gurus Explains ๐๐ก๐ฒ ๐๐จ๐ฎ ๐๐๐งโ๐ญ ๐๐ข๐ฌ๐ฌ ๐๐ก๐ข๐ฌ ๐๐จ๐ซ๐ค๐ฌ๐ก๐จ๐ฉ! ๐ In this video, Darren Prine breaks down why this customer experience workshop is a must-attend event for CX leaders. Not all CX strategies…
Next Generation Customer Experience Workshop April 10 2025 Phoenix, AZ
Next Generation Customer Experience Workshop Mar 6 2025 Phoenix, AZ CX is evolving faster than everโare you keeping up? Todayโs customers expect instant, seamless, and personalized experiences. If your contact center isnโt adapting, you're already behind. Join me for an exclusive Next Generation Customer Experience Workshop, designed for contact center and customer experience executives who want to stay ahead. Based…
Where can I buy the Next Generation Customer Experience book?
Where can I buy the Next Generation Customer Experience book? You can buy the Next Generation CX book by Jeofrey Bean and Vineetha Raveendran from any of the places on this growing international list by country. This list updated as of August 28, 2024. United States Amazon paperback United States Amazon Kindle United States Apple…
New Customer Experience Book Available June 12, 2024
New Customer Experience Book Available June 12, 2024! Next Generation Customer Experience: How Companies Like ServiceNow, Netflix and Intuit are Creating Next-Generation CX Now Paperback by Jeofrey Bean with Vineetha Raveendran will be available June 12, 2024! The next generation, Gen Z, is more different than any other generations compared. Withย Next Generation Customer Experience, Jeofrey…
Jeofrey Bean speaking at Stanford University โ The Customer Experience
Customer experience speaker, author and University of California San Diego Extension instructor Jeofrey Bean will be presenting The Customer Experience Effect about the value of customer experience to those enrolled in Stanford University Continuing Studies Course Finance for Non-Finance Managers taught by Samir Asaf, PhD. This course is designed to equip business managers with an…
The Customer Experience Leadership course – UC San Diego Extension
The Customer Experience Leadership Course @ UC San Diego Live Online Starts April 13, 2022 6pm - 9pm Pacific Time Businesses that are experience makers are better and different for customers and more profitable and sustainable than non-CX competitors. Join me for this live online course and leave class with actionable CX insights, best practices…
Join the Customer Experience Course UC San Diego Oct 6
Join me for the Customer Experience Leadership course at UC San Diego Extension Oct 6 - Dec 8, 2021, Live online Find out more and register here - The CX Leadership Course begins Oct 6, 2021 live online. Or Google UCSD customer experience Leave the class with CX leadership skills, tools, and best practices of…
