Videos
Customer experience intelligence more important for leadership during turbulent times
Customer experience intelligence more important for leadership during turbulent times. In the second segment of the customer experience video series the people at Fleet Management Weekly asked me about customer experience intelligence – What is it customer experience intelligence? Why is customer experience intelligence it important? Customer experience interview video 3 mins 16 secs #customerexperience…
Developing and Delivering Great Customer Experiences – Jeofrey Bean Interview
Developing and Delivering Great Customer Experience Results - Jeofrey Bean Interview on Fleet Management Weekly [1 min 35 sec] It was a pleasure working with the team at Fleet Management Weekly on this special video series about customer experience and the user experience within it! #customerexperience #CX #userexperience #ux
Customer Experience Intelligence Jeofrey Bean is guest speaker on CX
Customer Experience Intelligence! Jeofrey Bean is guest speaker on CX Punk Chat video with host Federico Cesconi CEO SandSiv Customer Intelligence March 25, 2021 https://youtu.be/5r1HEqGhNNE “It’s a pleasure to have Jeofrey Bean on this episode sharing his thoughts on ! Insightful and brilliant, Jeof encapsulates exactly what it means to be a CX Champion in…
Customer Experience Leadership During Turbulent Covid Times speaker Jeofrey Bean
Customer Experience Leadership During Turbulent COVID Times speaker Jeofrey Bean at the Virtual SMB Summit CX April 24 2020 Jeofrey Bean shares insights and recommendations about what is included in customer experience (CX) leadership during turbulent times like coronavirus.
Customer experience book interview with Jessica Noble video
Customer experience book interview with Jessica Noble video
Customer experience speaker CX speaker Jeofrey Bean at the Virtual
Join me at the Virtual Small Business Summit this Friday. I’ll be speaking and sharing tips with you about Customer Experience Leadership in Turbulent Times #CXO
Employee Experience to Customer Experience – New Best Practices video
A new video series focusing on the best practices to improve company culture, from employee experience to customer experience and profitability is now available by my colleague and employee engagement expert Adam Rudder. The employee experience and customer experience video series is based on Rudder's research and experience, resulting in a comprehensive interview series he…
