Videos

  • Customer experience leaders got together for innovation, collaboration, real transformation

    Customer experience leaders got together for innovation, collaboration and real transformation at the Next Generation Customer Experience Workshop in Phoenix, Arizona April 10, 2025. The workshop featured powerful insights from Jeofrey Bean, a room full of sharp CX minds, and conversations that truly mattered. ๐ŸŽฅ In this video clip (1 min 9 secs), Joel Sylvester…

    April 23, 2025
    Jeofrey Bean

    Jeofrey Bean leading The Next Generation Customer Experience Workshop Phoenix, Az April 10, 2025
  • Next Generation Customer Experience Workshop Phoenix, AZ Apr 10, 2025

    Next Generation Customer Experience Workshop Phoenix, AZ Apr 10, 2025 ๐Ÿš€ ๐–๐žโ€™๐ซ๐ž ๐๐ฎ๐ฅ๐ฅ๐ข๐ง๐  ๐๐š๐œ๐ค ๐ญ๐ก๐ž ๐‚๐ฎ๐ซ๐ญ๐š๐ข๐ง โ€“ Host Darren Prine of Could Tech Gurus Explains ๐–๐ก๐ฒ ๐˜๐จ๐ฎ ๐‚๐š๐งโ€™๐ญ ๐Œ๐ข๐ฌ๐ฌ ๐“๐ก๐ข๐ฌ ๐–๐จ๐ซ๐ค๐ฌ๐ก๐จ๐ฉ! ๐ŸŽ™ In this video, Darren Prine breaks down why this customer experience workshop is a must-attend event for CX leaders. Not all CX strategies…

    March 22, 2025
    Jeofrey Bean

  • Customer experience intelligence more important for leadership during turbulent times

    Customer experience intelligence more important for leadership during turbulent times. In the second segment of the customer experience video series the people at Fleet Management Weekly asked me about customer experience intelligence โ€“ What is it customer experience intelligence? Why is customer experience intelligence it important? Customer experience interview video 3 mins 16 secs #customerexperience…

    October 3, 2022
    Jeofrey Bean

  • Developing and Delivering Great Customer Experiences – Jeofrey Bean Interview

    Developing and Delivering Great Customer Experience Results - Jeofrey Bean Interview on Fleet Management Weekly [1 min 35 sec] It was a pleasure working with the team at Fleet Management Weekly on this special video series about customer experience and the user experience within it! #customerexperience #CX #userexperience #ux

    September 9, 2022
    Jeofrey Bean

  • Customer Experience Intelligence Jeofrey Bean is guest speaker on CX

    Customer Experience Intelligence! Jeofrey Bean is guest speaker on CX Punk Chat video with host Federico Cesconi CEO SandSiv Customer Intelligence March 25, 2021 https://youtu.be/5r1HEqGhNNE โ€œItโ€™s a pleasure to have Jeofrey Bean on this episode sharing his thoughts on ! Insightful and brilliant, Jeof encapsulates exactly what it means to be a CX Champion in…

    April 9, 2021
    Jeofrey Bean

  • Customer Experience Leadership During Turbulent Covid Times speaker Jeofrey Bean

    Customer Experience Leadership During Turbulent COVID Times speaker Jeofrey Bean at the Virtual SMB Summit CX April 24 2020 Jeofrey Bean shares insights and recommendations about what is included in customer experience (CX) leadership during turbulent times like coronavirus.

    June 29, 2020
    Jeofrey Bean

  • Customer experience book interview with Jessica Noble video

    Customer experience book interview with Jessica Noble video

    June 23, 2020
    Jeofrey Bean

  • Customer experience speaker CX speaker Jeofrey Bean at the Virtual

    Join me at the Virtual Small Business Summit this Friday. Iโ€™ll be speaking and sharing tips with you about Customer Experience Leadership in Turbulent Times #CXO

    April 23, 2020
    Jeofrey Bean

  • Employee Experience to Customer Experience – New Best Practices video

    A new video series focusing on the best practices to improve company culture, from employee experience to customer experience and profitability is now available by my colleague and employee engagement expert Adam Rudder. The employee experience and customer experience video series is based on Rudder's research and experience, resulting in a comprehensive interview series he…

    June 18, 2019
    Jeofrey Bean