Customer experience book interview with Jessica Noble video
It was a pleasure to interview Jessica Noble Founder of Magnetic Experiences and author of the new customer experience guidebook The Five Customer Experience Mistakes That Are Causing Profit Erosion. Jessica has a special way of cutting through the noise to define CX challenges and effective solutions. This customer experience video is 18 minutes. Enjoy!
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Jeofrey Bean
Jeofrey Bean is an accomplished customer experience (CX) and marketing expert, consultant, instructor, workshop leader and speaker. He helps companies improve results from marketing and customer experience. Jeofrey is an acclaimed author of three leadership books: Next Generation Customer Experience, Customer Experience Rules! and The Customer Experience Revolution. As an engaging speaker he shares actionable thought leadership and insights with a dash of humor.
