Join me for Customer Experience Insights for Small Business: Being Better, Different & More Profitable August 23rd Noon session of The Small Business Management Series from UC San Diego Extension.
The best practices and extraordinary results of the top customer experience companies, small and large, have created winners, losers in markets and businesses to watch.
These “Experience Maker” companies go beyond competing on price, customer service and products, with purpose designed customer experience (CX).
In this special one hour presentation, we’ll take a look at how companies that started small and grew to be better and different for customers, and more profitable with customer experience CX.
I look forward to seeing you there! https://go.ucsd.edu/2JSvkvp – Jeof
“The Small Business Management Series” is brought to you by the partnership of UC San Diego Extension, Downtown Works, Open Source Maker Labs, Union Cowork and DeskHub.
Jeofrey Bean
Jeofrey Bean is an accomplished customer experience (CX) and marketing expert, consultant, instructor, workshop leader and speaker. He helps companies improve results from marketing and customer experience. Jeofrey is an acclaimed author of three leadership books: Next Generation Customer Experience, Customer Experience Rules! and The Customer Experience Revolution. As an engaging speaker he shares actionable thought leadership and insights with a dash of humor.
