
Customer experience leaders got together for innovation, collaboration and real transformation at the Next Generation Customer Experience Workshop in Phoenix, Arizona April 10, 2025.
The workshop featured powerful insights from Jeofrey Bean, a room full of sharp CX minds, and conversations that truly mattered.
π₯ In this video clip (1 min 9 secs), Joel Sylvester from Five Star Call Centers shares what stood out most to him, including a fresh take on using βthick dataβ to reshape the customer journey.
Cloud Tech Gurus is proud to create these spacesβand weβre just getting started!
ππ’π¬π¬ππ ππ‘π’π¬ π¨π§π? Donβt worry. More events are comingβand you wonβt want to miss whatβs next. Follow us to stay in the loop.
Weβre planning another Next Generation Customer Experience Workshop, including the next location.Β
Do you have a location idea for our next workshop? Contact Cloud Tech Gurus
Questions? Contact Jeofrey Bean
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Jeofrey Bean
Jeofrey Bean is an accomplished customer experience (CX) and marketing expert, consultant, instructor, workshop leader and speaker. He helps companies improve results from marketing and customer experience. Jeofrey is an acclaimed author of three leadership books: Next Generation Customer Experience, Customer Experience Rules! and The Customer Experience Revolution. As an engaging speaker he shares actionable thought leadership and insights with a dash of humor.

