What happens when an existing, well-established customer experience strategy is turned upside down by a pandemic? How to Grow A Business By Improving Your Customer Experience – Article By Stephanie Stevens
Join me for The Customer Experience Course at UC San Diego Extension beginning Sept 30 live online We will discuss customer experience leadership in turbulent times and more practical and innovative CX best practices!
Questions about the customer experience course? Let me know.
Jeofrey Bean
Jeofrey Bean is an accomplished customer experience (CX) and marketing expert, consultant, instructor, workshop leader and speaker. He helps companies improve results from marketing and customer experience. Jeofrey is an acclaimed author of three leadership books: Next Generation Customer Experience, Customer Experience Rules! and The Customer Experience Revolution. As an engaging speaker he shares actionable thought leadership and insights with a dash of humor.
