Successful customer experiences can be created to increase customer engagement, recommendations and revenue. Like this one in Le Mans. It’s not just a track and cars, it’s an experience to watch from the comfortable deck or walk along the trackside path for special views and sounds. The experience is on purpose.
Find out how the best in CX go beyond selling products and services to providing engaging customer experiences at The Customer Experience Course at UCSD Extension – begins April 8 Find out more and register here https://extension.ucsd.edu/courses-and-programs/the-customer-experience
Jeofrey Bean
Jeofrey Bean is an accomplished customer experience (CX) and marketing expert, consultant, instructor, workshop leader and speaker. He helps companies improve results from marketing and customer experience. Jeofrey is an acclaimed author of three leadership books: Next Generation Customer Experience, Customer Experience Rules! and The Customer Experience Revolution. As an engaging speaker he shares actionable thought leadership and insights with a dash of humor.
