CX Training courses customer experience training
TRAINING COURSES
This customer experience training program has been developed by customer experience expert, author and UC San Diego Extension instructor Jeofrey Bean for companies committed to being better and different for customers and more profitable by experience. Learn and apply the best practices of customer experience leaders.
Go beyond competing on product, service or price to purpose designed customer experience. You will have customer experience best practices, tools and ideas you can apply right away!
CX Training Courses | Customer Experience Training Modules – A sample
– Predictive Persona© development recognized by the International Leadership Association
– Customer experience intelligence – CXI
– Customer experience journey mapping with the leading customer experience indicators for Visualizing the present customer experience, competitive or prototyping
– Visualizing customer experiences graphically, qualitatively and quantitatively
– Expert diagnostics to improve and innovate customer experience
– Customer experience innovation
– Custom programs built for you and your organization to be on-site or off-site
Jeofrey Bean is uniquely qualified to instruct and mentor your CX team –
– A recognized expert working with businesses small and large as consultant and advisor
– Experienced university instructor developing courses and instructing people from around the world at UC San Diego Extension; and
– As the author of highly acclaimed customer experience books, the latest is Customer Experience Rules! EAch cx books is based on experience and in person interviews with the customer experience leaders.
– Jeofrey is committed to engaging and effective customer experience training for companies small and large.
Contact Jeofrey today – Let’s schedule a program date for your company – where you want it – on-site
jbean@delmarresearch.com
Call or text 858-334-9266
Jeofrey Bean
Jeofrey Bean is an accomplished customer experience (CX) and marketing expert, consultant, instructor, workshop leader and speaker. He helps companies improve results from marketing and customer experience. Jeofrey is an acclaimed author of three leadership books: Next Generation Customer Experience, Customer Experience Rules! and The Customer Experience Revolution. As an engaging speaker he shares actionable thought leadership and insights with a dash of humor.
